Terms, refunds and privacy
Last updated November 7, 2026
What you're buying
One interactive digital invitation for one event. You set it up and edit it yourself in our online editor, publish it at its own web link, and share that link with your guests. Nothing is printed or shipped.
How long your invite stays online
- Your invite and editor work up to your event, with no limit before it.
- 30 days after your event date, your guest link shows a thank-you page and your editor becomes read-only. You can still download your keepsakes and guest list.
- 90 days after your event date, your invite, photo and all RSVP replies are deleted for good.
- You can delete everything sooner with the Delete button in your editor.
Please download your keepsake image and animated keepsake before your invite is deleted.
Refunds
If your invite doesn't work and we can't fix it, we'll refund you in full. If you change your mind, we'll refund you within 7 days of purchase as long as you haven't published your invite. Email support@taptoopeninvites.com with the email address you used at checkout.
What you can put on your invite
You're responsible for the words and photos you add. Only upload photos you have the right to use. Don't use invites for anything illegal, hateful, harassing or misleading. We may take down an invite that breaks these rules, without a refund.
What we store, and why
- Your email and order details, so we can send you your editing link and help if you lose it.
- Your invite details and photo, so we can show your invite to your guests.
- Your guests' RSVP replies: names, whether they're coming, party size and answers to your questions. Only you can see them, through your private editing link.
All of this is deleted 90 days after your event, or sooner if you delete your invite. We don't sell your information or your guests' information, and we don't use it for advertising. Payments are handled by Stripe; we never see or store card numbers. Invite pages are hidden from search engines and can only be found through their link.
Your private editing link
Anyone with your editing link can change your invite and see your guest list, so keep it private. If you lose it, enter your order details on the setup page or email us and we'll send it again.
Contact
support@taptoopeninvites.com